If you want a Realtor who makes the process feel easy, elevated, and even a little fun - you’re in the right place. I’m Jen Ziegler, a mom of two, a total detail person, and the one people call when they want real guidance, honest advice, and a result they can feel proud of. I’m not here to “just list a house” - I’m here to protect your peace, advocate hard for you, and make sure you feel supported from the first conversation to keys in hand.

I’m a Residential Realtor® with RE/MAX Solid Gold Realty, helping buyers and sellers across Waterloo, Kitchener, and the surrounding Waterloo Region make smart real estate moves with confidence. Whether you’re buying your first home, upsizing, downsizing, or selling a home that holds a lot of memories, I’ll guide you with a clear plan, strong market knowledge, and proactive communication - so you always know what’s happening and what comes next.

I do real estate differently. I’m known for high-touch service, high attention to detail, and modern marketing that actually makes homes stand out - especially video and social media. Every client gets a personalized approach, because your goals, your lifestyle, and your timeline matter. My job is to make the experience feel smooth and supported, while still getting you a strong outcome.

I’m proud to be recognized globally by RE/MAX as one of only 28 agents worldwide selected as a RE/MAX Trailblazer, and as a RE/MAX Influencer for my creative marketing and commitment to elevating the way homes are sold. I’ve also received the RE/MAX Lifetime Achievement Award, and I’m incredibly grateful for the trust my clients place in me - many of whom become long-term relationships well beyond closing day.

Community matters deeply to me, too. I’m a speaker, a leader, and I believe success means very little if you’re not giving back. Most recently, I stepped into the boxing ring for Champs for Charity, a community initiative led by Olympian Mandy Bujold, where alongside 19 other local leaders we raised $750,000 for MacKids, supporting families through McMaster Children’s Hospital.

If you’re looking for a Waterloo Region Realtor who will move quickly, communicate clearly, market your home with impact, and make the experience feel genuinely supported and personalized—I’d love to connect.

Behind every strong brand is someone who makes the magic happen  -  and for me, that’s Kelly Bailey. As the Owner and Creative Director of Kelly Bailey Communications, she’s the creative heart behind Team Ziegler’s marketing. Kelly brings strategy, story, and soul together to help our listings stand out in meaningful ways  -  from beautifully curated posts to full-scale campaigns that capture the emotion of each home we represent.

An entrepreneur and mom of three girls (including a set of twins!), Kelly knows how to balance creativity with consistency  - and how to make social media work hard for a brand. She’s passionate about showing off the incredible community we live and work in and loves using her skills to help businesses grow with authenticity and impact.

If you message me on Instagram or Facebook, rest assured  -  it’s always me who replies. Kelly’s the one making sure everything stays on track, the stories stay consistent, and our message feels cohesive across every platform. She’s not just the strategist behind the scenes  -  she’s my creative partner, collaborator, and friend. Together, we bring homes  -  and this business  -  to life in a way that feels connected, intentional, and real.

Ryan is the behind-the-scenes powerhouse that keeps everything running smoothly. He’s the one picking up lockboxes, installing signs, shovelling snow, handling landscaping, and jumping in wherever I need him - usually before I even have to ask. He plays a huge role in making sure listings look amazing and showings run seamlessly, and clients always love meeting him because he’s friendly, calm, and totally reliable. If something needs to get done, Ryan’s on it.

Having someone with boots on the ground has been integral to the way I run my business. With over 20 years of experience in heavy landscaping, Ryan is also the muscle - the guy on call for moving staging accessories, handling last-minute lift-and-carry moments, and helping with whatever needs to happen to get a home ready and looking its best. And honestly, my clients love knowing there’s a handy, dependable person available when something comes up… because let’s be real - in real estate, something always comes up.